Gift Basket Success Express

success-express

The Simple Truth of Customer Service

By Joyce Reid | Oct 16, 2016

If you think of customer service and marketing as being expensive and complex, here is a valuable lesson about how simple it can If the video about Johnny has changed your way of thinking about customer service and marketing, tell us about it by adding a comment.  

Read More

Advertising and Marketing in Today’s World

By Joyce Reid | Oct 16, 2016

One of my favorite newsletters is from Retail Specialist, Rick Segal.   The following is quoted from Rick Segal with his permission: “There has been some rather dramatic marketing news this week. A report was released by the Promotional Marketing Association that further reinforces a tool that many of us both love and hate and … Read more

Read More
Website pirates stealing your website?

Website Pirates

By Joyce Reid | Oct 14, 2016

You suck in your breath!  Your heart starts pounding! Your adrenaline skyrockets!  You know your blood pressure is in trouble. No, you’re not in love.  You’ve just discovered that someone has copied your website and it appears under a domain name that you’ve never heard of.  You click on the “about us” page and see … Read more

Read More

The First Mailbag

By Joyce Reid | Oct 6, 2016

When I was a little girl during WWII, my mother, sister, and I lived with my grandparents on their farm in Perdido, Alabama. The main part of town was tiny with a couple general stores, a masonic lodge, a Methodist and a Baptist church, and the post office. The train went through that part of … Read more

Read More

How to Create a Marketing Binder

By Joyce Reid | Oct 4, 2016

Habits are built as a result of repetition. The philosopher Aristotle said many hundreds of years ago that “we are what we repeatedly do.” And this applies as much to where your customers buy gifts as much as it does to losing weight or smoking. It also applies to you. Have you created the Marketing Habit? … Read more

Read More

How to Tie Ribbon Bows

By Joyce Reid | Oct 3, 2016

From Nashville Wraps

Read More
the train to success

Climb on the Train to Success

By Joyce Reid | Sep 30, 2016

The biggest question that I’ve been asked as a small business counselor is “Why is it so hard to market my business?” Although they don’t realize it, the answer is in the very reason that they got into business in the first place.  Most entrepreneurs start a business because they know how to do something … Read more

Read More

Car Wash Lessons for Business

By Joyce Reid | Sep 23, 2016

What can we learn from a car wash? by Diane Campbell I attend a networking event at my local chamber. In there, is a car wash owner, that does hand washing and detail work. His business is located in a busy area. It’s not in the city of Atlanta but in one of their sprawling … Read more

Read More

Are you shy?

By Joyce Reid | Sep 19, 2016

Are you shy?  An introvert? I was the shy kid through high school. In a graduation class of over 500 students, I was just one of the crowd.  I met girls that I had graduated with but had never seen before when I went to a small college. Does this sound like you? Yeh, I … Read more

Read More